Chapter 233 Quality Management System Startup
We need to implement a new management model, and the people below will suddenly feel bad.
The first reaction was Chen Ashi. He stood up suddenly, "Mr. Long, we haven't figured out our 6S yet, and now we have a new management. I'm afraid we can't keep up."
Long Jianhua waved his hand and asked him to sit down, "You guys think so too?"
Except for the four commissioners who did not show strong emotions, the rest nodded suddenly, and some even deliberately showed panic.
He smiled and said, "This management is not to start a new business, but to further deepen and standardize our previous management."
"Don't take this management system as so profound and complex. In fact, we have implemented some of the content for nearly two months."
"6S management is basic management and also a manifestation of this management system. Some of the management methods implemented by the three companies in production and procurement are actually the realization of the quality management system."
Seeing their faces slightly relaxed, they continued, "The principle of quality management includes seven aspects: customer focus, leadership role, full participation, process method, improvement, evidence-based decision-making, and relationship management."
“What we have implemented is part of the process management.”
Looking at the confused people, he laughed, "Some time ago, the International Organization for Standardization proposed the term quality, which instantly gave me a deeper understanding of management."
"What is quality? It is the degree to which several inherent characteristics of an entity meet the requirements. There are many contents here, but they are too large, so this quality management system is all about how to ensure quality and improve quality."
Looking at the confused faces of everyone in the audience, he suddenly remembered that some words were not commonly used and they might not be able to understand them.
The key is that he can't even speak some words.
I immediately felt a little tricky and waved my hand and said, "Today, I will take this opportunity to hold a launch meeting for the quality management system."
"At the beginning, I said that there is a 'leadership role' among the seven major management principles. Why should we mention leadership? Because power and resources are in the hands of leaders."
"Leaders understand the company's vision and mission and have the responsibility to implement it; leaders have the power to reward their subordinates, master the resources they have, and have the obligation to guide their subordinates' actions and support development."
"It can be said that without your support, the quality management system cannot be implemented, and the quality cannot be guaranteed stably."
"All the company leaders here can see the importance of your attention in promoting the quality management system. I ask you to do so, but not fail, the implementation of this management system!"
Everyone in the audience looked solemn.
Long Jianhua didn't say much.
This is the ISO9000 system, and it is still used in the 2015 version. For people today, it is a management idea like a heavenly book.
The relevant term he defined is the ISO9000 "Basics and Terms of Quality Management System", except for the word "quality".
The quality management system to be promoted is ISO90001 "Quality Management System Requirements".
Of course, it is not a complete copy. He changed the words of those who obviously transcend this era's concept, and the meaning is not that advanced.
The company was managed and managed to manage standardized management and manage the quality management system. The implementation of the quality management system was the determination he made when he established the company; it was just because the time was too tight at that time and it was impossible to write it out and it was impossible to implement it.
He spent five nights writing it all out after a little free time.
After they digested it, he said, "Of course, it is not possible to implement it yet because the procedure has not been written yet. Next, the four specialists will start writing documents and picking people from your unit. I hope you can cooperate."
"Okay, that's all the mobilization for the launch of the quality management system. If you have any ideas, you can propose them here. After this, you can only execute them."
This time, Chen Ashi stood up first, "Mr. Long, I will definitely support the implementation of the quality management system. If the electronics company cannot be implemented, you can only ask."
Long Jianhua waved his hand and signaled him to sit down.
Liu Shengnan stood up and asked, "Mr. Long, from what you said, "Follow customers as the focus" in the first of the seven management principles, is this putting our sales first?"
Long Jianhua was stunned, waved his hand and let her sit down and smiled, "'Putting customers as the focus' is not just sales; of course, sales are directly in contact with customers, and you bear direct responsibility. What we need to do is a system: product quality is, your quick response to customer requirements is, the product style and parameters are also... "
Then he waved his hand, "We are a system, which means that every job related to customers is not something that can be completed by any department or person, but requires the coordination of multiple departments. However, there is also a responsible department..."
"This quality management system is just a matter of principle and has not been specifically refined to every detail. It needs to be improved by various departments."
Zhong Yixin stood up and said, "Mr. Long, can you say a simple sentence or two first so that we can digest it?"
Long Jianhua nodded, "In general, it is: all our work must be carried out around customers, every thing we do must be recorded, and every thing we do must be based on."
Seeing that they seemed to feel relieved, he clapped his hands, "I won't say much today. After writing the relevant documents out, we will organize everyone to study. Don't worry, this process will not be shorter than 6S, and I will not be so hasty. We will be fully prepared first."
Then I opened the drawer and said, "I said that as long as everyone implements the 6S management in place, there will be rewards, and I will cash it out today."
Only then did everyone show a slightly relaxed look, but it was not very relaxed either.
A management model has made them difficult, and now there is another seemingly more complex system. How can they be relaxed?
I heard from Long Jianhua that "the four specialists are rewarded 30,000 yuan each and 20,000 yuan each. First, ask the four specialists to come to the stage to receive the reward first."
The four specialists were stunned.
Although Long Jianhua said that after the 6S management promotion is successful, there will be a heavy reward, but unexpectedly there will be 30,000, which is more than those managers.
Well, the boss wants us to relax, so let’s relax first.
Seeing the four people on stage one after another, they applauded the venue, which moved the four people.
After the four of them went down, Long Jianhua smiled and said, "It's your turn to go on stage now. There were so many people applauding just now, and now they can only applaud themselves, otherwise the applause would not be very enthusiastic enough."
More than 40 people laughed, walked towards Long Jianhua while applauding, and took the big red envelope from him.
After receiving the red envelope, Zhong Yixin and the four of them were even more excited. This bonus was half of their annual income, which was a bit scary.
Everyone had a red envelope, and everyone smiled.
The boss is open and bright...
But when everyone thinks of the next task, they feel cheered up.
Quality management system, what the hell...
PS: The first day of the month, 15.
Chapter completed!