He went straight back to his office and said, "Can this kind of thing also be used as an evaluation criterion?"

"Yes, Professor Li, this must be the fault of the chief resident. Otherwise, why are there so many complaints about the chief resident in your department? As of today, there have been two complaints."

"So you and the chief resident of your department have to come to the medical department to give an explanation. We, the medical department and the chief on-duty, can't always wipe the butt of your department."

Li Dongshan almost cursed his mother.

But he hung up the phone helplessly and muttered: Isn't this crazy?

It's just that, after checking the ward, Li Dongshan still found Lu Cheng and went to the medical department with Lu Cheng.

Xiang Xuewen personally received Li Dongshan and Lu Cheng to the section chief's office, and then said: "Professor Li, this matter is a bit difficult to handle. The main reason is that our hospital has regulations and we received too many complaints during the total hospitalization period.

If so, you have to come to our medical department for an explanation."

"I know Dr. Lu. He came to my place in April when he was a graduate student. I also believe in his professional ability. It's just that, in addition to the necessary clinical skills, we as doctors must also have appropriate communication skills."

Skills must reflect humanistic care.”

"This morning, the hospital office has issued a message. If there are more than five complaints about the general hospitalization during the term of the general hospitalization, or if the general hospitalization is complained more than five times a month, then the general hospitalization will be postponed or transferred to an optional date!"

Xiang Xuewen said helplessly.

When Lu Cheng heard this, he frowned slightly.

He was reported twice, but can those two times be counted?

Li Dongshan felt a little angry after hearing this, but he held back his words: "Section Chief Xiang, this means that now the hospital only counts the number of complaints and does not consider whether the complaints are valid at all? Doesn't that make sense?

Isn’t it unreasonable to make trouble?”

"Professor Li, I understand what you mean. It's just that our hospital is a whole. We also need to maintain the image of the whole and serve patients better. Isn't this our purpose?" Xiang Xuewen said.

, and then said.

"I just hope that you can also understand the difficulties of functional departments like our medical department, and try your best to improve your attitude when getting along with patients. How difficult it is to see a doctor for today's patients, you are right.

No?"

"As for what happened yesterday, we could have completely avoided it. Aren't the rules and systems in the hospital clear enough?" Xiang Xuewen said with a clear meaning.

Li Dongshan wanted to say something else, and Lu Chengcheng took the initiative and said, "Master, Section Chief Xiang. What happened yesterday was because I was too reckless."

Lu Cheng knew that the rules and regulations in the hospital and the words of his predecessors were all lessons learned with blood and tears. It was because he was too kind and carelessly skipped this step, which led to the subsequent results.

Otherwise, if the patient's family had paid the fee first, so many things would not have happened later.

Xiang Xuewen said: "That's it. Doctor Lu, actually I can understand how you feel now, but I hope you can also think about it from the perspective of the patient and his family. What we do in the Medical Department

You know how difficult our job is."

Lu Cheng nodded, and after sincerely expressing his attitude to Xiang Xuewen, he left the medical department.

However, Li Dongshan didn't leave and stayed with Xiang Xuewen. When Lu Cheng almost got off the elevator, Li Dongshan looked at Xiang Xuewen and said, "Section Chief Xiang, it's just the two of us now, let's talk directly.

Now you understand, which young master has Lu Cheng blocked the way?"

"It's a mule or a horse, just take it out for a walk!"

When Xiang Xuewen heard what Li Dongshan said, his tone froze: "Professor Li, what do you mean by this?"

Li Dongshan licked his lips slightly and said nonchalantly: "It's not interesting, just asking. Let's find out if he can cover the sky with one hand in Hunan Province. Anyway, if you don't tell me now, if I know

Yes, I just said I heard it from you."

Xiang Xuewen immediately stood up: "Hey, Li Dongshan, why are you still acting like a rogue? When did I tell you?"
Chapter completed!