Chapter 1491 Guiding Public Opinion
At the Headquarters of Negative Logistics, Lu Mingliang arranged various tasks while always paying attention to online information and the trends of Shengyun Group.
In this Tengda special recruitment exam, there are certainly many recruitment quotas in the side of Nefeng Logistics.
If it were before, Lu Mingliang, as the head of the department, would have to participate in the following interview session. However, with the rapid development of Tengda in recent years, the number of people in various departments is increasing, and more and more things need to be handled normally. Therefore, the people in charge no longer participate in the interview session, but handed over this task to more capable men to take charge.
People in charge cannot do everything themselves, and the structure of the entire department must be updated.
The development speed of various departments of Tengda is far faster than that of other companies, so this kind of update is naturally faster.
Of course, although Lu Mingliang did not directly take charge of the recruitment work, he still had to ask about it and try his best to attract talents that are really needed for logistics in the face of the wind.
After refreshing the web page again, Lu Mingliang suddenly felt refreshed.
Here comes!
A new news about Shengyun Express appeared quietly on the Internet, and then gained good popularity in a short period of time.
In the incident of Shengyun courier kneeling, Shengyun Group's president Nie Yunsheng personally went to the courier's home to express condolences and exempted all punishments from the courier.
Not only that, Shengyun Express also issued a statement saying that it will firmly safeguard the legitimate rights and interests of couriers and thank netizens for their concern and help for couriers.
Especially there is a video in the middle, which was filmed at the courier's home. In the video, Nie Yunsheng persuaded the courier with great sincerity.
"Although you are just an ordinary courier, you are also a member of our Shengyun Group. We are brothers and sisters! A poor family is not scary. You rely on your own hands and your own efforts to seek a better life for yourself. The most glorious work! This time, you have to be wronged. This is because the company is not doing well, and we will try our best to compensate. But you must also remember that you don't have to abandon dignity and beg for forgiveness. If it is your own mistake, you have to take responsibility; if it is not your own mistake, you must fight for the right and wrong, and be fair and free in the hearts of the people!"
Nie Yunsheng's words can be said to be loud and powerful.
The courier lives in an ordinary rental house, and the environment is harsh, but Nie Yunsheng doesn't care at all. He holds the courier's hand in both hands, comforting him and saying these heartwarming words, which is really touching.
The courier was also moved and even a little flattered.
The big boss of Shengyun Group came to express condolences in person, exempting punishment and supporting him... This made the courier who had lost his mind because of heavy punishment, as if he saw the light.
Of course, I thank you very much and I am very grateful.
Soon, this video soared with the keyword "Shengyun Courier Kneeling", and even completely overshadowed the previous topic of "Shengyun Courier Full"!
The wind direction in the comment section has also undergone earth-shaking changes.
"Fuck, just for a box of apples, I forced the courier to kneel down? Is this something that people can do?"
"Are you stupid, bad or stubborn? It's almost the same. Do you have to force someone to death?"
"The complainant also said that he didn't want to be morally kidnapped? Otherwise, you can kneel down to the courier and kidnap him?"
"It's so stingy. It was originally a box of apples. I lost one and bought you another box of free apples. How can I continue to complain? Could it be that I have to pay you a compensation for an orchard?"
"Just just for a box of mangoes, let's see if this person is awesome. Will you give up until you force the courier to death?"
"Shengyun Group has done a good job! It is disappointing to punish the courier's courier if you punish such a thing. Although it is to protect your child, it is well protected! I hope you can be tougher and help the courier get justice!"
"To be honest, the courier guy is also very innocent in this matter. There have been too many couriers recently. I look at the courier cabinet downstairs. Some courier guys are still entering couriers at around 11 o'clock in the evening. It's really hard. If you can understand, please feel more about it."
"Yes, to be honest, Shengyun Express is really not expensive. The express delivery fee for one order may be only two or three dollars or even lower. The price is so cheap. I still ask for this and that. I really think that if I spend two dollars on express delivery, I can be a god? I can be good at getting cheap, and I am just taking the chicken feathers as a command arrow!"
"Indeed, everyone goes downstairs for two more steps and get a courier to exercise their health. It's also good."
"Mr. Nie is still responsible! He can take time to care about a grassroots courier in his busy schedule. Good bosses like this are rare. I think the recent delay in express delivery is an accident and it is really impossible to solve it. I'd better give Mr. Nie a little more time. I believe it can be properly solved!"
A voice of understanding.
Although there were some comments supporting the complainants, these people were soon criticized, saying that they were "unhuman" and "meaning", and there was a great momentum that even these people led the complainants to criticize each other.
Seeing this, Lu Mingliang couldn't help but shook his head and sighed slightly.
Come again? Or is it the same old thing?
Although it seems to be quite a bit of a big deal and it turns the situation around, but...
Isn’t this an old trick played by the Home Group?
How to solve this problem?
Not to mention Mr. Pei, even the Young Master Tian on the Internet has already demonstrated it.
Shengyun Group's current behavior is the same as that of the home group, which is to transfer conflicts.
Transfer the conflict between customers and the company to customers and couriers.
However, compared with the poor performance of the Home Group, Shengyun Group seized a good opportunity this time. It happened to rely on the courier's poor family and apologize to arouse the sympathy of netizens, thus making the transfer of the conflict very confusing.
Moreover, the two professions of couriers and real estate agents are still very different in the minds of netizens.
After all, real estate agents are salesmen, and most netizens have no good impression of this profession, because many salesmen will inevitably fool them in order to sell bad products, and they will talk about the train, deliberately conceal their shortcomings and exaggerate their advantages. Over time, their fame will be relatively poor.
But the couriers are different. They deliver couriers diligently and rarely fool customers or have head-on conflicts with customers.
Although some couriers quarrel with customers over delivery, this is a minority after all, and most couriers leave the image of netizens with a relatively positive one.
Therefore, many netizens naturally sympathize with the courier.
In addition, the courier knelt down and Nie Yunsheng gave condolences. The angry complainant was a little emotional and even spoke nonsense, and some navy soldiers helped fuel the fire. Naturally, public opinion became what it is now.
I have to say that Shengyun Group’s response strategy is quite terrible.
This incident is indeed a friction between Anti-Feng Logistics and Shengyun Group, but Shengyun Group did not point the finger at Anti-Feng Logistics.
Because the reputation of logistics against the wind is too strong, it is impossible to cause public opinion to rebound.
Through this way of shifting contradictions, Shengyun Group only needs to gain sympathy, whitewash itself, and let this crisis pass, it will be equivalent to withstand the attack of anti-wind logistics.
Even those people from Shengyun Group are likely to be content at this time, thinking that there is no way to deal with the logistics against the wind.
Because the hot incident of the new courier kneeling down has nothing to do with the logistics of the wind!
Since there is nothing to do with it, how can you get involved in the logistics of the wind?
Come and make a move for the courier? That makes no sense, because Shengyun Group has already visited the condolences, and the couriers are also very grateful.
Let the complainant stand out? That's unlikely. Now online public opinion is overwhelming, and everyone thinks that the complainant is making unreasonable troubles, and you can't go against the trend even if you go against the wind and logistics.
If you don’t help both sides, it’s like saying it’s just a waste of time and it also leaves people with a bad impression of “stop playing with popularity.”
Once the logistics of the wind is involved, but not many people pay attention, it is quite a waste of money.
Be smart, it is best not to get involved in this matter.
But Lu Mingliang obviously doesn't think so.
Not interfering? Why don’t I interfering?
When it came to the home group, Chi Xing Studio and Slots Apartment were more ethical. It was only after Mr. Tian’s video posted that the tenants were introduced to the "Real Estate Agency Simulator" and Slots Apartment.
But Lu Mingliang has a personality that does not ask for anything. He doesn't like to slap things around the bush and has to do it yourself to be down-to-earth.
Many people look honest and timid, but once such people get angry, the consequences will be very serious.
At worst, I would tear my face apart and reveal all of everyone's underwear to show everyone.
Then you will know whose butt is crooked and whose butt is dirty?
As long as this stage comes, Tengda will be invincible!
Lu Mingliang called the local person in charge of the Magic City: "Contact the complainant of the courier's kneeling incident, I have something to tell him."
"I'll book a ticket now and go to the Demon City."
...
late at night.
The headquarters of Shengyun Group is still brightly lit.
Especially for the Public Utilities Department, this is destined to be a sleepless night.
Lao Wei's resignation did not seem to cause much shock on the surface. The vice president had calmed down after being humiliated for a few hours, but was happy because the negative public opinion on the Internet gradually subsided.
Suddenly, he noticed a message and hurriedly stood up and reported to Nie Yunsheng's office.
"Mr. Nie, look at this!"
"The complainant who had forced our courier to kneel down because of a box of apples seemed to be unable to withstand it. He posted a Weibo post saying that he hoped to meet you and the courier, and was willing to talk about it in a live broadcast way, solve the problem as much as possible and eliminate the impact."
"Look, how should we respond?"
Nie Yunsheng said "Oh", a little surprised.
But then, a smile appeared on his face.
Why did this complainant post this Weibo post? It’s very simple, I’m afraid of being scolded!
After the video of Nie Yunfeng going to visit the courier came out, many people went to the complainant's Weibo to curse, and directly scolded thousands of them. It was impossible for ordinary people to withstand this pressure.
Can he refuse to admit defeat?
The so-called meeting and talking is actually just giving in. What else can you do besides apologizing and expressing mutual understanding?
Could it be that he can scold the courier on the spot?
That was a live broadcast. If he was so stern, he would inevitably have social death.
Chapter completed!