Chapter 197 The penguin game is cracked! Yang Wei kneels thousands of miles and asks Chu Jun to come(2/2)
Chu Jun didn’t know where he went now and whether he was still in peace.
But I empathized with his situation at that time.
It must be heartbroken.
The hamster player who often shows off the fruits of his labor will never come back.
Putting aside others, Chu Jun himself has been disgusted by Penguin games many times before.
It can be said that Penguin has played the capitalist style to the extreme.
So at present, such a public condemnation has erupted, and many players even flowed into Junyue Games directly.
Not only did Chu Jun dislike him, but he almost laughed out loud in his heart.
Should!
Chu Jun was secretly happy, and Penguin’s general manager Yang Weike was in trouble.
He received multiple inquiries from his superiors within a day and asked him to deal with the hot searches immediately and cover up the matter as much as possible.
Otherwise, he will only be held accountable for the impact on the company.
In the end, there was nothing I could do.
Yang Wei threw down all the work, ran to Jiangnan City from Jiangzhong City, and rushed to Junyue in a hurry.
Because I walked too fast.
As soon as he rushed to the door of Chu Jun’s office, Yang Wei staggered without standing firmly and knelt down to Chu Jun who had just opened the door.
Still kneeling with all his body.
Chu Jun: "?????"
Xu Nianqing, who was standing beside him, almost squeezing his cheeks, so he stopped laughing.
"I know you're in a hurry, but don't be in a hurry for now." Chu Jun smiled.
Yang Wei got up from the ground with a embarrassed look on his face: "The ground in your company is too slippery."
"There is no way, even cleaning is doing your best." Chu Jun spread his hands and pretended that nothing happened: "Our company is booming, and your Penguin's life must be very comfortable now, right?"
Seeing Chu Jun with a smile on his face, Yang Wei became even more anxious.
"Mr. Chu, no matter what you say this time, you have to save me!"
Before, he used to call Chu Jun his name directly.
After all, the social status of the two people is the same, so there is nothing wrong with it.
This time, he ran over without notifying him in advance and called him Mr. Chu.
It seems that he is really anxious.
Chu Jun then put away his playful face and gave a wink at Xu Nianqing.
She nodded gently and took the door away.
Only Chu Jun and Yang Wei were left in the general manager's office.
Yang Wei then pulled the tie a few minutes and spoke quickly.
"This time, our Penguin's public opinion exploded directly. The cause may be the complaints of ordinary players, which caused many players to accumulate in their hearts to erupt together."
Chu Jun thought to himself, you still know the players’ dissatisfaction over the years.
I thought you didn't know.
I always thought that the penguin's senior management was all deaf and mute.
"The above asked me to do emergency PR, but if it was just a player, it would be easy to deal with. The main reason is that someone must have contributed to the fire behind this. I suspect it was Gu Jie's sixth brother."
"I can't." Chu Jun shook his head with a look of "it's nothing to do with him."
He wished that Penguin had a fight with Netnan, the best fight.
"Forget it, let's not talk about him. The little conflict between us and Netnan has not been a day or two. This skin will be unclear for a while. Mr. Chu, do you think there is a better solution to this matter? If the matter is resolved this time, I owe you privately and I owe you Jun Yue a favor! Please! Save!"
Seeing Yang Wei’s words so sincere.
Chu Jun sat down on the sofa and poured himself a cup of tea.
Take a closer look.
Talent.
"Didn't Junyue just experienced a public relations crisis not long ago?"
Yang Wei was stunned and recalled carefully.
"Are you talking about the internal beta account incident before Stardew Valley?"
"uh-huh."
Think about it carefully.
How did Junyue survive this crisis?
First, it was cold treatment, and then the excellent game quality of "Stardeau Valley" diverted netizens' attention.
By the last time, the internet celebrity blogger of cloud breeding came out to speak out for Junyue, stating that Junyue’s internal test number was issued randomly, and hype was just a malicious act of the scalper.
This complete misunderstanding has only transformed into three clear and clear worlds.
But does this method work when applied to penguins?
It doesn't work!
First of all, Penguin has not launched new works recently, so it is not easy to divert attention.
Secondly, the Penguin customer service problem that was criticized by players...
"It's not that I don't want to solve it... but I'm also a working person. Many of the company's personnel transfers are not under my control... especially large-scale personnel recruitment." Yang Wei looked bitterly: "Tengxun headquarters only looked at KPIs in each quarter, and the KPI performance line is still gradually rising. If we can achieve a 1 billion turnover in a month, then the KPI requirement for next month will be more than 1 billion turnover..."
"I have also applied to the above many times to expand the number of customer service personnel and ensure the player's 'after-sales experience'. However, they were basically rejected by the above-mentioned remarks similar to 'useless'. Now they are asking me to solve this customer service incident, alas."
Chu Jun doesn't think Yang Wei is deliberately making up lies.
He is most likely talking about the facts.
Although Tengxun on Blue Star and Tengxun on the previous lifetime are both top Internet companies.
But from the root, the development method is really different.
The foundation of Tengxun in the previous life lies in the game, and the surrounding industrial chain derived from the game can make the company bigger.
And Tengxun in this life is based on social software and financial products.
Penguin Games is just a small subsidiary of Tengxun.
The profit is even only 1% of the company, and it has always been stocked as orphans.
Otherwise, even if Junyue had a good game idea, she would not be able to take over the market's voice from Tengxun.
However, it has been a little better in the past two years, with an increase of 5% of the company's revenue.
But even so.
As the general manager of Penguin Games, Yang Wei is a worker who receives salary + dividend commissions.
It does not have Tengxun's shares.
Many things can only be given advice to superiors and have no decisive rights.
To this day, the market player share of Penguin Games is still higher than Jun Yue.
Because it is attached to Tengxun’s powerful social network, whether it is QQ or WeChat, the promotion information of a game can reach the hands of hundreds of millions of users.
This is an advantage that Jun Yue cannot match.
A large base means that if you want to do a good job in after-sales service, you need a huge amount of expenses to recruit customer service.
This is obviously in conflict with the capitalist's core concept of "money first".
Yang Wei was really helpless, so he found Chu Jun, Vito Corleone from the game industry, to solve the problem.
Seeing that Chu Jun was still savoring tea carefully.
Yang Wei was amused and crying.
"If it really doesn't work, I'll give you another one, anyway, I've already given it."
He was about to kowtow.
Chu Jun gently placed the teacup on the glass tea table and said slowly: "If kowtow is useful, I will stop playing games in the future. Kowtow to players every day will cause water."
When he heard Chu Jun say this, Yang Wei, who had been struggling in the workplace and had developed a sense of savageness, hurriedly ran up and leaned over his ears.
Chu Jun whispered: "I'll tell you...using this method...and then...again..."
"Is this... really OK?" Yang Wei hesitated.
Chu Jun gently raised his legs, with a faint smile on his face.
Chapter completed!