Long Jianhua had this idea at the end of last year for improving the management of the group. Due to time and energy issues, he has never been able to take action.

After this year, with the arrival of Dr. Gao and Dr. Zhang, and the rapid progress of Liu Shengnan, Li Yitong, Wu Huiru and others, he had more time to calm down and organize his ideas and formally put this on the group event.

I called them to a meeting and listened to Wu Huiru and the others' reports to unify my thoughts.

No matter what management model is implemented, the upper level is the most critical.

Zhu Lan believes that 80% of the quality problems are leadership problems, and only 20% come from grassroots operators; Deming's statistical results are even more shocking, and 85% of the reason for inefficiency and poor quality is the company's management system, while only 15% are caused by employees.

Although he promoted the quality management system, this system mainly requires implementation, provides quality assurance, emphasizes continuous improvement and meet customer requirements, and involves little in improvement and innovation.

The Six Sigma management method is a systematic management method that requires priority to solve key problems and optimize core processes, and requires leadership recommendations, from top to bottom, with a clear outline.

After hearing his words so firmly, no one raised any objections.

Yuwen Xing proposed, "Mr. Long, can you talk about it first and how should we implement it?"

Long Jianhua said lightly, "I call this process the DMAIC process. The first step is to define priority improvement topics and reasons, determine customer needs and goals, and describe and analyze the process."

"The second step is to measure performance and influencing factors, evaluate measurement systems, and evaluate the status quo."

"The third step is Analyze, analyzing and determining the basic reasons; the fourth step is Improve, developing measures and implementing improvements."

"The fifth step is to confirm the effect, formulate a control plan, summarize experience and plan the next action."

After drinking a sip of tea, I continued to say, "In layman's terms, it can be divided into six steps: first, we need to understand the products we create or the services we provide, second, we need to know our customers and their attention, and the third step is what we do to satisfy our customers;"

"The fourth step is to formulate workflows, which means to conduct process analysis; the fifth step is to ensure that every process is correct and eliminate useless work means to continuously improve; the sixth step is to implement continuous improvement through measurement, analysis, and control, which requires data analysis and facts as the basis for improvement."

After he finished speaking a few seconds, Li Yitong rubbed his face and said, "So, our previous management decisions were made to improve and rationalize suggestions. QC team and QCC can only be said to be fragmented, and this Six Sigma management can be considered systematic."

Long Jianhua nodded, "You can think so."

Dr. Gao took a sip of tea and said with a smile, "I said that the institute has some ideas that are different. It seems that when Mr. Long was in the management institute, he had already introduced some Six Sigma management ideas."

Yuwen Xing said in surprise, "No, did you have such an idea the previous year?"

Zhang Zhongmu smiled and said, "It takes a long process to form a mature management model. It is not surprising that Mr. Long had such a way of thinking the year before."

After pausing, he said again, "Mr. Long, this is indeed a tactical idea, but I think it's still a little bit short."

Then he scratched his head, "You said that the quality management system is to make the results sustainable, and this is to eliminate the source of fluctuations; there is another need to be solved, that is, how to solve the problem in large areas?"

It’s different from high-level chatting, you can learn from it and speak out.

He nodded, "Indeed, I already have a certain idea in this regard, that is, to identify business areas that should be focused on improving. The core is to strengthen the organization's customer satisfaction awareness and innovative activities, including leadership, strategy, customer and market, measurement and analysis improvement, human resources, process management, and business results, etc., which are tentatively named Excellent Performance Management, which belongs to the strategic direction."

"This model will be implemented after the Six Sigma management. After all, there are not many people in the business management department, so I can't just focus on this; as for you all, there are even more things and there is no energy to take into account this."

The management model that Six Sigma intercepted Humodarra began to study in 1985, and the American National Quality Award award model that excellence performance management began in 1987.

Modrara won the United States National Quality Award in 1988 and 2002 respectively due to the achievements brought by the Six Sigma management.

These two management models will be the most advanced management models in the world for a long time in the future and are regarded as management standards by the global corporate community.

There is no way, who told him to be reborn; if you can intercept the fool, then you will be embarrassed to have a disaster!

Wu Huiru asked, "Mr. Long, I heard you say you want to implement the lean production model. When will you start promoting it?"

The crowd looked at him, a little stunned.

What's wrong with this dragon? It's actually going to intensively launch so many management models?

Yuwen Xing rubbed his face, "I'm going to be ready to rest. He pushed one by one, wanting to treat us as college students?"

Everyone laughed.

Long Jianhua also smiled and said, "Actually, lean production has been implemented."

Yuwen Xing asked, "Mr. Long, you want to talk about what lean production is."

Long Jianhua reached out and drew a circle on the table. "It's very simple to say, it means that through changes in system structure, personnel organization, operating methods and market supply and demand, the production system can quickly adapt to the continuous changes in user needs, making everything useless in the production process and the excess things are streamlined, and ultimately achieving the best results in all aspects of production, including market supply and marketing."

Liu Shengnan and Li Yitong nodded after thinking a little, and Zhang Zhongmu nodded afterwards.

Yuwen Xing smiled and said, "So that's it. We started doing this since we took over the machinery company, from focusing on the production site to changing to inventory control, production planning management, process improvement or reconstruction, cost management, and employee literacy development."

Li Yitong added, "There is also the supply chain collaborative optimization."

Liu Shengnan smiled and said, "There are also market development and sales management."

Zhang Zhongmu laughed, "There are also product concept design, product development, production line design, workbench design, operation method design and improvement."

Zhao Huiyi smiled pursed her lips, "There are also human resources management."

Wu Huiru laughed and said, "There are also quality management and equipment resources."

You said and said everything, and I explained the scope and content of lean production. Only Zhong Jilong was still a little confused. He was just the quality management manager of the machinery company June before, and he had no contact with these people.
Chapter completed!